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Trend Micro Internet Security 2008 3-User [OLD VERSION] Review (continued)
More User Submitted Trend Micro Internet Security 2008 3-User [OLD VERSION] Reviews
Date: 2008-03-21
No longer a good choice
A few years ago when I started using PC-Cillin it was great. There is something terribly wrong in the new product (2008) version that causes it not to update on my PC. I have reinstalled per customer support directions 3 times. They finally got me to "level 2 support", and then immediately stopped replying to my requests for help. So not only is the product broken, but they refuse to offer the customer support they promise. I have tried over 2 months to fix this, it's insane. Worse, I have contacted them 4 times (sending them diagnostic data they requested) and they won't reply at all. EXTREMELY BAD CUSTOMER SERVICE. I don't know who to recommend, but this is definitely not a good option anymore.
Date: 2008-03-20
Ease of use
Been using this product for the past 3 years. Much more user friendly than Norton and McAfee - both of which I have used. And, unlike Norton or McAfee, it does not screw up your computer with the updates.
Date: 2008-03-18
No longer a fan
I've been happy with TMIS for several years, but no longer. TMIS 2008 slowed my system conspicuously. The spam filter in TMIS 2008 caused Outlook Express to crash several times a day, and neither tech support nor a clean reinstall cured the problem. I downgraded to TMIS 2007 but couldn't use the 2008 license number. The 2008 upgrade attempt was a timesink, and I'll try a different brand next year.
Date: 2008-03-18
Easy for Mom
I found this product easy to install and maintain. My 81-year old mother has put up with various rebated security products I have installed on her computer and she likes this one the best. Low maintenance, and seems to provide adequate protection. Besides - viruses have become mundane - basic protection works. Phishing and spearphishing are the wave of the future. Crooks and swindlers are making their money the old-fashioned way - by cheating people.
Date: 2008-03-15
Uninstalled After 2 Months
About three months ago I purchased this product after reading an article (Consumer Reports, I think) giving this very high marks in many of the critical areas of computer protection. What the article did not say is how much this protection slowed email and other computer functions. It was not uncommon to take more than five minutes to boot the machine and receive fewer than one-half dozen messages. After two months I couldn't take it any more and went back to Norton. Never again!
Trend Micro Internet Security 2008 3-User [OLD VERSION] Reviews Page: 10 of 10 Prev<< 1 2 3 4 5 6 7 8 9 10
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