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Grisoft AVG Internet Security - 2 Year Subscription Review
User Submitted Grisoft AVG Internet Security - 2 Year Subscription Reviews
Date: 2008-12-29
Sometimes IE can't connect to web site
I use AVG IS on 2 PCs, both have the same problem, SOMETIMES a newly opened IE window can't connect to web site(even localhost) while ping and other web applications working fine. I did a lot of seach on internet, try to find out the problem and did some changes on my PC, finally found out it's because of AVG. After uninstall AVG, they are back to normal. So I'm only using AVG Anti-Virus part now. And my PC got much faster.
Date: 2008-08-27
Slows your PC to Turtle Speed
This AVG Internet Security Product seems to do its job, however it does so at the expense of your computers resources. It slowed every aspect of my 3 computers to a snails pace. PC: 1GM or 2GB Ram, 2.1Ghz Pentium II. Opening documents SLOW, accessing the internet SLOW, opening Outlook SLOW, booting up SLOW. I did every speed trick I could find out about and it was still slow; used a program to clean and delete unused files (.tmp, etc). Cleaned out all non-critical start up programs, I made sure there was plenty of free space on my hard disk. I used a registry cleaner (ccleaner [free]) to clean up my registry. I defragged the drive, still SLOW, SLOW, SLOW. I then removed AVG and WOW it is like a new PC, fast again. By the way last years Norton 360 had similar effects.
MY NEW SECURITY PLAN: Use windows firewall (included in windows), my ISP also has a firewall, use Mozilla Firefox (free & better) not IE. Use a spam program Mailwasher. This has been working, no viruses and a fast computer again. Four friends have done the same with successful results. If you feel comfortable with more than this than I would try just Anti-spyware & Antivirus and not a complete suite. I'm not an computer expert, just a much happier user now that I have my PC back.
Date: 2008-07-29
Doesn't work as expected
This software is full of features that work, but not in the manner that is expected. Customer service and tech support are NON-EXISTANT! Found viruses are NOT deleted by a button that is supposed to delete them. Found tracking cookies are likewise not deleted, nor are they blocked by the firewall! There is no way to heal a virus infected file. An option to scan one folder does not work -- it scans many folders.
This is version 8 of this package? I sure would hate to see version 7! By now, you'd think this product would work as expected. It does not! It does do most of the jobs, but not by the methods provided. You have to jump through hoops to figure out how to get it done!
I have opened two tech support tickets. In two weeks time, neither have been replied to. This company's online FAQ is also very lacking. Very little information is provided. These people are either very lazy or very stupid or crooks. Choose not one! They are all three!
Bottom line -- Don't buy this! DO NOT BUY THIS! This is sloppy-ware! Support for it is non-existent though their site says there is 24/7 tech support, which is false advertising.
Frankly, I want my money back, but there is no way to reach them!
Date: 2008-07-03
Worst Customer Service Ever
I purchased AVG internet security last year with a 2 years contract.
In the beginning of this year I got a worm from MSN that had me questioned AVG ability to protect my computer. I than was forced to reformat my computer, which lead me to having to reinstall my AVG again.
The only problem is that my old password did not work anymore, but I have already purchased the 2 years license for 1 computer!
I tried checking AVG website and could not find the correct answer that addresses my issue.
I than emailed AVG customer service twice.... that was over one month ago. Until today there has been no answer at all other than the automated answer: "Thank you for your email,...".
Thank you AVG, you have given me a new direction in life.
I will never, ever buy your useless product again.
And oh,.. not only useless product, also fake customer service.
Date: 2008-06-03
AVG Girsoft is Dishonest
I currently have AVG 7.5 version which supposedly has just expired. When I ordered it I asked for CD back-ups and never got them. Girsoft insisted I never ordered them even though I have an e-mail from them indicating I did order the CD. Now, 8.0 version? I think the company is dishonest, you can't speak with anyone in person over the phone, and the company is located somewhere in a remote part of the world.
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