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Trend Micro pc-Cillin Internet Security 2007 - 3 User [OLD VERSION] Review
User Submitted Trend Micro pc-Cillin Internet Security 2007 - 3 User [OLD VERSION] Reviews
Date: 2008-05-24
Junk!
Purchased 3-years of PC-Cillin with my Dell desktop. Useless and non-functioning (compliments the Dell quite nicely, actually). With two years of paid coverage remaining, I deleted this nightmare of a program entirely and went with Comcast's McAfee freebie.
Date: 2008-03-18
Buyers Beware this is a very poor product
I want to give it a zero rating but Amazon won't let me.
PC-Cillin was pre-installed on a Dell XPS Laptop I just recently purchased and it offers to protect up to 2 other computers in your home network for free for the duration of your 1yr membership. Well, 1 month, and about 10 emails to Trend Micro tech support later, I still can't get the thing installed on my 2nd computer. The additional serial numbers that came with my initial copy won't register. The first thing Trend Micro tech support told me to do was to reinstall and to download another copy. Well, buyers BEWARE when uninstalling Trend Micro using the Add/Remove funcion in Control Panel it may corrupt your drivers. I had to reformat my computer and reinstall Win XP because of it.
Also, if you ever have the misfortune of having to deal with their email tech support, your problem will be passed around constantly to different tech support agent and answers and solution will most likely be repeated...even though they didn't work the 1st or the 2nd time around. You will find yourself having to re-explain what the situation is over and over again. Trust me, Trend Micro belongs in the trash where I ended up throwing it. I will be uninstalling it from my XPS laptop just to make sure I don't have this garbage on my computer.
Date: 2008-02-24
Trend Micro PC Cillin
Do not buy this product. If you feel you must, buy it from Trend Micro website or you will not have a warranty. I bought Trend Micro Internet Security Pro 2008 from Best Buy. It would lock up during a scan. After many attempts at getting service I ask for my money back. Trend Micro said they would not refund on a store product. Best Buy would not refund an opened product. So I am out $70.00. And they are still sending emails with no solution to the problem. I have ask them to stop sending emails but they are still comming. Worse than a virus.
Date: 2008-01-18
worked well for me
I purchased this particular package because it allows me to monitor my WIFI. That, as it turns out, is a bit cumbersome, since the monitoring window pops up frequently. However, installation was a breeze, not only for me, but both of my kids who did it on their own. Both times I received an email to let me know they had successfully installed the software. Ultimately, I think this is an excellent deal.
Date: 2008-01-05
NO support, hard to configure
NO SUPPORT AT ALL! This company doesn't seem to be able to afford any support people! Are they even still in business? The online support page doesn't respond for DAYS and the email support just answers with automated BS. I think they are already out of business and just keep on selling their stuff until the bitter end. I got a fully legal 3PCs authorization on eBay for 2.99 plus $2 shipping. Go figure! It's definitely not worth more! Even worse than Norton, if you can believe that!
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