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Intellisync 4.0 Review (continued)
More User Submitted Intellisync 4.0 Reviews
Date: 2001-03-07
Product Works Erratically and Tech Support is Poor
I installed this product in early February and have been fighting to get it to sync my e-mail from Lotus Notes 4.5 ever since. The calendar syncs fine, but the software terminates every time during the e-mail sync and nothing transfers. I have reinstalled both the Intellisync and Palm applications, had my drives and network profiles reinstalled, and configured Intellisync every way under the sun. Pumatech tech support gave me a few suggestions, none of which worked. When I called back, they wanted me to buy a "tech support ticket" for $19.95 because my 30 day free tech support warranty was expired!I'm not wasting any more time or money on this product. I'll switch to something that works.
Date: 2001-02-15
Intellisync 4.0 is well worth the $$$...
I can finally use my Palm the way I want. Great product. Simple to use and very versatile. Had no problems keeping dates on my Calender and using my outlook. It also has great personaliztion tools. Overall well worth the money.
Date: 2001-01-28
simple, easy to use
This is great for users of Palm and Outlook. Email synch is full of problems, but contacts, to do lists and calendar works just fine. No hassles. Before you buy you can download a test version for free from Pumatech. You can also go desktoptogo.com for their trial run. I tried both and this one is definitely better.
Date: 2001-01-24
A product I could use, but tech support is TERRIBLE
Since I'm a Lotus Organizer user, I need a third party application to sync my calendar information. Intellisync seemed to fit the bill. However, I couldn't get the software to install and all the Puma tech support would say is that if I was running any software (at all) other than Windows, they would not provide tech support. She recommended that I UNINSTALL ALL SOFTWARE and call back! What a terrible policy. Of course, I wasn't about to do that, so I installed it on another machine, which worked with just a few glitches. That's when I found out that Intellisync will only synce timed calendar entries, BUT NOT ALL DAY APPOINTMENTS. Since I rely on using ALL DAY appointments, it was useless to me. So if all you have is short appointments and no other software on your PC, you may be OK. Otherwise, try another product.
Date: 2000-10-25
Just what I needed
I just installed Intellisync 4.0 on my PC, in order to sychronize with my Palm 3x. I was waiting for a new version of this product to come out due to previous reviews noting problems synchronizing with Outlook 2000. I have not noticed any such problems with this version. Installation was easy, and I was up and running in no time. Previously, I had been running the Franklin planner software on my PC, as I had purchased the Palm from Franklin Covey. At work we use Outlook, so I ended up maintaining two seperate pieces of software - Outlook for email and email contacts, Franklin for calender and phone/snail mail contacts. Now I use Outlook for all, and I will abandon the Franklin software. I can't remember the exact process for the initial synchronization, but I didn't loose any contact info, and basically Outlook just sucked up everything that was in the Palm. It was so easy!! I give Intellisync 5 stars because it performed exactly as I had hoped and was extremely simple.
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